Portrait of Lenny, the AutoLetters campaign specialist

AutoLetters AI agent

Lenny, your AI campaign specialist for printed mail

Tell Lenny what you want to achieve. He asks a few practical questions, recommends a letter or postcard format we can actually print and post, and turns your idea into a clear campaign plan you can design and order in AutoLetters.

What Lenny helps you do

  • Get from idea to planDescribe a promotion, launch or win-back idea and leave with a structured brief.
  • Pick the right formatLenny recommends from formats AutoLetters prints and posts: letters and postcards.
  • Start the artworkHe suggests headline, message and imagery directions once your offer is clear.
  • Know what is confirmedLenny keeps what you have told him separate from what he has assumed.

What Lenny can do today

CapabilityWhat it gives youHowYour involvement
Campaign planning conversation LiveTurns a loose idea into a clear planAdvisesNone
Structured campaign brief LiveRecords confirmed facts and assumptionsDraftsCustomer reviews brief
Format recommendation LiveSuggests a printable, postable formatAdvisesCustomer chooses in order flow
Artwork direction LiveHeadline, message and imagery ideasDraftsArtwork approved separately in design studio
Suggested next actions LiveTap-to-continue promptsAdvisesNone

Need Lenny to do something else?

Tell us what you need: a question answered, a new capability, an integration or a workflow tailored to your business. Our team builds quickly and will assess whether we can deliver your request the same working day.

Ask directly, or have your AI assistant submit the details for you. We'll confirm what is possible and the next step.

Ask a question or request a capability

Handled by AutoLetters, not by Lenny

These parts of AutoLetters happen in the product itself, with your approval. Lenny does not carry them out:

  • Design studio artwork generation, previews, versions and approvals
  • AutoPostcode area audiences and CSV recipient uploads
  • Stripe checkout, credits, subscriptions and refunds
  • Stannp proofs and dispatch after human approval
  • SendGrid account, payment and order emails
  • Results and redemption tracking

How it works

  1. Tell Lenny your goal. For example: "Bring lapsed customers back to my café with a spring offer" (illustrative).
  2. Answer a few questions. Area or recipients, offer, quantity and how you want to measure responses.
  3. Review the plan, then carry on in AutoLetters. Design and approve artwork, choose recipients, see the price and order. Nothing is printed or posted until you approve and pay.

What you need: your business name, what you want people to do, and roughly who should receive it. No account is needed to start. See pricing · See formats · How AutoLetters works

Who Lenny is for

UK local and small businesses such as cafés, salons, trades, estate agents, gyms and independent shops, along with the agencies who run campaigns for them. If you want printed, addressed mail without learning print specifications, Lenny is a good place to start.

Connections

Lenny works inside the AutoLetters web app. AutoLetters uses Stannp for printing and posting, AutoPostcode for UK addresses, Stripe for payments and SendGrid for emails. Lenny does not use these directly. There is no public API or MCP server for Lenny's capabilities. If you need one, ask us.

Lenny's personality

Warm, brief and practical, in plain British English. Lenny asks no more than two questions at a time, keeps replies short and does not invent prices or claims. He is an AI persona, not a member of staff.

Ask a question or request a capability

Tell us what you need. We'll assess it and, where we can, aim to deliver the same working day. We'll confirm what is possible and the timing for your request before you commit to anything.

Who is sending this?
Add more detail (optional)

We'll only use your details to reply to this enquiry. We won't add you to any marketing. See our privacy policy.

Questions

Does Lenny post my mail?

No. Lenny plans and drafts. Printing and posting happen in AutoLetters only after you approve the artwork, recipients and payment.

Do I need an account to talk to Lenny?

No. You can start planning as a guest, and your plan carries over if you create an account later.

Which formats can Lenny recommend?

Only what AutoLetters can print and post today: A4 letters and A6, A5, A5 portrait and enveloped A5 postcards, plus A3 folded to A5.

Does Lenny set prices?

No. Prices come from the AutoLetters price list, which you can see on the pricing page before you order.

Can Lenny connect to my CRM or another system?

Not today. If you need that, ask us using the form. We will assess it, usually the same working day, and confirm what is possible.

Is there a public API or MCP server for Lenny?

No. There is a small public endpoint for sending enquiries only, documented below. It does not run Lenny or place orders.

Part of AutoThink Group

Lenny is provided within AutoLetters, a product of AutoThink Group, which builds specialist AI agents and the software they work through. Visit AutoThink Group · AutoLetters home

For AI assistants and developers

Send an enquiry for an authorised person with POST https://autoletters.co.uk/api/public/agent-enquiries and a JSON body (Content-Type: application/json, up to 20 KB). This endpoint only records enquiries. It does not run Lenny, place orders or guarantee that a request will be accepted. It is not an MCP server.

Required: agent_id ("autoletters:lenny"), name, email (a reply contact), enquiry_type (question, feature_request, integration, tailored_workflow, agency_deployment, pricing, other), message (10–5000 characters). Optional: company, desired_outcome, systems, website, timing, submitter_mode ("self" or "ai_assistant"), assistant_name, represented_organisation, idempotency_key (8–100 characters; retrying with the same key returns the original reference).

Responses: 201 { ok, status: "received", reference, received_at }; 200 for a repeated idempotency key; 400 validation_failed with fields; 404 unknown_agent; 413 too_large; 429 rate_limited (5 per 10 minutes per address).

curl -X POST https://autoletters.co.uk/api/public/agent-enquiries \
  -H 'Content-Type: application/json' \
  -d '{"agent_id":"autoletters:lenny","name":"Sam Example","email":"sam@example.com","enquiry_type":"integration","message":"Can Lenny import recipients from our booking system?","submitter_mode":"ai_assistant","assistant_name":"Example Assistant","idempotency_key":"example-123456"}'